We work with several commercial insurance companies (no Medicaid/Medicare at the time) to increase access to mental health care:

• Aetna
• Anthem/BCBS
• Carelon Behavioral Health
• Optum
• Providence Health Plan
• Quest Behavioral Health
• UnitedHealthcare
• EAPs: Lyra, Modern Health and Spring Health

Contact us so we can check your eligibility and determine the cost of sessions. You can also contact your insurance directly by calling the mental or behavioral health number listed on the back of you card. These are some important questions to ask:

• If is a deductible – in some plans, you have to pay a certain amount out-of-pocket before your benefits begin paying. Deductibles sometimes are high, and the insurance will not cover any of your treatment until that amount is reached. For that reason, ask how much the deductible is, if mental health services count towards your deductible, and when the deductible starts again (in the beginning of the year vs. your employer’s fiscal year)
• What your copayment is. This is determined by your insurance and paid directly to Headway or Alma
• If there is a limited number of sessions covered by your plan

Please keep in mind that your coverage is determined by your insurance company, and that it is the client’s responsibility to know their insurance benefits at the time of service. If the insurance denies payment, clients are financially responsible for services provided.